Privacy Policy
At Supernal Painting USA, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
Information Collection: We collect personal information such as name, contact details, and project specifics to provide our services. This information is collected through our website, phone calls, and emails. When visitors leave comments, we collect the data entered in the comments form, the visitor’s IP address, and browser user agent for spam detection. An anonymized string (hash) of your email may be sent to the Gravatar service to check if you use it. Once your comment is approved, your profile picture becomes publicly visible.
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as visitors can extract this information.
Use of Information: The information collected is used to respond to inquiries, provide quotes, and deliver painting services. We may also use your information to send promotional materials, updates, or surveys to improve our services.
We use your phone number to send SMS messages regarding your inquiry and customer care-related topics.
Information Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
Phone number information or opt-in data collected for SMS communications will not be shared, sold, or disclosed to any third parties or affiliates for marketing or promotional purposes.
We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care-related topics.
Phone number information or opt-in data collected for SMS communications will not be shared, sold, or disclosed to any third parties or affiliates for marketing or promotional purposes.
Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
Message Disclosures: Message frequency varies. Message and data rates may apply.
Data Security: Your data is protected and retained only as needed.
Data Security: We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last one year.
When visiting the login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded upon closing your browser.
When you log in, login cookies last two days (or two weeks if “Remember Me” is selected). Screen preference cookies last one year.
If you edit or publish an article, a cookie stores the post ID and expires in one day.
Embedded Content from Other Websites: Articles may include embedded content (e.g., videos, images, etc.), which behaves as if you visited the external site directly. These sites may collect your data, track interactions, and use cookies if you are logged into their platform.
Analytics: We may use analytics tools to track website traffic and user interactions for improvement.
Who We Share Your Data With: We do not sell or rent your personal information. Data may be shared only with trusted service providers assisting in operations (e.g., email, SMS services) or if legally required by law enforcement or regulatory authorities.
How Long We Retain Your Data: Comments and their metadata are stored indefinitely to recognize and approve future comments automatically. Registered users can edit or delete their personal information anytime (except usernames). Form submissions are retained only as long as necessary for service-related purposes.
Your Rights Over Your Data: If you have an account or have left comments, you can request an exported file of the personal data we hold or request deletion of your personal data (excluding legally required records).
Where We Send Your Data: Visitor comments may be checked through an automated spam detection service.
How We Protect Your Data: We implement security measures to protect your personal data from unauthorized access.
Data Breach Procedures: In the event of a data breach, affected users will be notified as required by applicable laws.
Third-Party Data & Automated Decision Making: We may receive data from third-party services for analytics or service improvement. However, we do not use automated decision-making that significantly affects users.
Third-Party Links: Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites.
Changes to Privacy Policy: We may update our Privacy Policy periodically. Changes will be posted on this page, and the date of the latest revision will be indicated.
For any questions about our Privacy Policy, please contact us at +1 615-266-5309.
Environmental Policy
Supernal Painting USA is dedicated to promoting sustainability and minimizing our environmental impact through responsible practices.
Sustainable Materials: We prioritize the use of eco-friendly and low-VOC (Volatile Organic Compounds) paints and materials to reduce harmful emissions and enhance indoor air quality.
Waste Management: Our team follows strict protocols for the disposal and recycling of paint materials, ensuring that waste is minimized and handled in an environmentally responsible manner.
Energy Efficiency: We strive to reduce our carbon footprint by using energy-efficient tools and machinery, optimizing our transportation routes, and encouraging energy-saving practices among our staff.
Training and Awareness: We provide regular training to our employees on sustainable practices and environmental responsibility, fostering a culture of environmental stewardship within our company.
Continuous Improvement: We are committed to continuously evaluating and improving our environmental practices, seeking innovative solutions to reduce our impact on the planet.
For any questions about our Environmental Policy, please contact us at +1 615-266-5309.